{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Delivery across Ireland. Standard delivery is free on orders of EUR 75 or more after discounts, otherwise EUR 25. Express delivery is an optional paid upgrade at EUR 25 on any order. Orders outside Ireland pay a flat EUR 25 international delivery fee, with no free threshold. Orders are handled in 24 to 48 hours; allow 5 to 7 days for delivery in Ireland. Every order is tracked, the tracking number is emailed once it ships, and items may arrive in separate parcels.",
    "content": "Delivery and shipping information Last updated 25 September 2026. We deliver sports and training equipment all across Ireland, to homes, clubs and schools. This page covers what delivery costs, how long it takes and how you can follow your parcel. What delivery costs in Ireland Standard delivery is free on orders of €75 or more after discounts. Below that, standard delivery costs €25. The charge shows in your cart before you pay, so you know the full cost at checkout. You can also choose express delivery in the cart for €25. Express is a paid upgrade, so that charge applies to every express order, including orders that would otherwise get free standard delivery. If you need gear by a set date, such as the first session of a new season, email us before you order and we will tell you what express can do for your address. Orders outside Ireland We also send orders outside Ireland. International delivery is a flat €25 per order, whatever the order value. The free delivery threshold applies to Irish addresses only. Delivery times depend on the destination, so email us before you order if you need a date. Our current shipping times Orders are handled and packed within 24 to 48 hours. Delivery in Ireland then takes 5 to 7 days, so allow about a week from ordering to your door. Bulky items such as pop up goals, tackle bags, gymnastics mats and table tennis tables can take the upper end of that range. Tracking information Every order is sent tracked. You will receive an email with a tracking number once your order is shipped. We only get the tracking code once the parcel has been collected, so we cannot send it any sooner. Once you have your tracking number, you can follow the parcel on our Track Your Parcel page. Separate parcels For logistical reasons, items in the same purchase may be sent in separate packages and may arrive on different days. If part of your order has arrived and you are unsure about the rest, email us and we will check it for you. Club, school and bulk orders Kitting out a club, a school or a training group? Use our wholesale quote form and we will come back to you with a quote for the whole order, delivery included. Questions If you have any other questions, email us at theteam@customersupport.care and we will do our best to help. Most emails are answered within 1 business day.",
    "url": "https://outdoorsports.irish/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Change-of-mind returns within 15 days of purchase under the store's own policy: original packaging, proof of purchase from this website, customer pays return postage, refund processed 24 to 48 hours after the return arrives, or store credit on request. Irish and EU law (Consumer Rights Act 2022, EU Consumer Rights Directive 2011/83/EU) give 14 days from delivery to cancel an online purchase, and the customer gets whichever window ends later. Faulty, damaged or incorrect items are put right at no cost. Orders can be cancelled free of charge before dispatch. Nothing here limits statutory consumer rights.",
    "content": "Refunds and returns policy Last updated 25 September 2026. Thank you for shopping with us. If you are not happy with your purchase, we are here to help. This page sets out how returns, refunds and cancellations work when you buy from Outdoor Sports Company Ireland. Overview If a product arrives damaged, or goes missing in delivery, we cover the return postage and put it right. Get in touch with your order number and, after a few checks, we will issue your refund within 24 to 48 hours. We may ask for details or photos of the condition the order arrived in. Thank you for your help with that. If you change your mind, you can still return the product, but you pay to send it back. Many of our products, such as goals, tackle bags, mats and tables, are large items that cost a fair amount to post. Please check sizes and specifications before you order. If you are not sure something suits your club, school or space, email us first and we will help you choose. Returns policy: 15 days from purchase Our products can be returned within 15 days of the original purchase. You can ask for an exchange or a refund. To be eligible for a return under this policy, please make sure: The product was purchased from this website within the last 15 days. The product is in its original packaging. You have the receipt, order confirmation or other proof of purchase from this website. We are unable to accept returns of purchases made from third-party retailers. If you are returning an item for one of these reasons, you pay the cost of sending it back, using a tracked shipping service, to the warehouse your order was sent from: Better price found Changed mind Doesn't fit No longer needed Ordered the wrong item Your legal right to cancel: 14 days from delivery Irish and EU law give you 14 days from the day you receive your goods to cancel an online order for any reason. This right comes from the Consumer Rights Act 2022, which gives effect in Ireland to the EU Consumer Rights Directive 2011/83/EU. Our own 15 days counts from the day you buy. The legal 14 days counts from the day the goods arrive. You get whichever of the two ends later, so you never have less time than the law gives you. If you cancel under the legal right, we refund the price of the goods and the standard delivery charge you paid, within 14 days of you telling us. We can wait until the goods are back with us, or until you show us proof that you have sent them. We do not refund the extra cost of express delivery, and you pay the cost of posting the goods back. The packaging conditions above apply to our own policy. Under the legal right, we may only reduce a refund if the goods lost value because they were handled more than you would need to check them in a shop. How refunds are paid Your refund will be processed within 24 to 48 hours of the returned item arriving with us. It goes back to the way you paid, your card or your PayPal account. If you ask, we can hold it instead as credit against a future order. Your bank or PayPal may then take a few working days to show the money. How to start a return Email theteam@customersupport.care with your order number and a short note on what you would like to do. When you post the item, send us the tracking details. Please contact us before sending anything back, so we can give you the right warehouse address and match the return to your order. Start the return process Order cancellation Any order can be cancelled free of charge until it has been shipped. If your order has been paid and you need to change or cancel it, contact us within 12 hours, as most orders are shipped within 24 hours of ordering. Once packing and shipping have started, we can no longer stop the order. You can still return it under the returns policy above or your legal right to cancel. Damaged items If you receive a damaged product, or one with missing parts, please tell us straight away. Our customer service team will sort it out quickly, and it costs you nothing. Photos of the item and the packaging help us take it up with the courier, but they are not a condition of your rights. Incorrect item sent If you receive a product that is different from what you ordered, please tell us straight away. Our customer service team will sort it out quickly, at no cost to you. Order not received If your order does not arrive, please tell us straight away. Our customer service team will chase it and put it right. Faulty goods and your statutory rights Everything we sell should match its description, be of acceptable quality and do the job it is sold for. If an item is faulty or not as described, we will repair it, replace it or refund you, and we cover the cost of getting a faulty item back. This applies whatever the time limits above say. Nothing on this page limits your rights under the Consumer Rights Act 2022 and the EU Consumer Rights Directive. Customer support Our customer support team works by email at theteam@customersupport.care . Most emails are answered within 1 business day. Contact us If you have any questions about our returns and refunds policy, email us at theteam@customersupport.care . If you are unhappy with how we have handled a return, see our complaints handling policy .",
    "url": "https://outdoorsports.irish/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Outdoor Sports Company Ireland (a division of Caruso Consulting Co Ltd) collects, uses, shares and protects personal data under the GDPR and the Irish Data Protection Acts 1988 to 2018, including the processors used (Stripe, PayPal, Resend, Supabase, Vercel, Google Analytics with Consent Mode, Google Ads, IntellextAI, 17TRACK), data rights and complaints to the Data Protection Commission.",
    "content": "Privacy policy Last updated 25 September 2026. This policy explains how Outdoor Sports Company Ireland , a division of Caruso Consulting Co Ltd (\"we\", \"us\" or \"our\"), collects, uses, shares and protects your personal data when you visit outdoorsports.irish , send us an enquiry or buy from us. We are the controller of that data. We handle it under the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988 to 2018. Questions about this policy or your data? Email theteam@customersupport.care . What personal data we collect When you order: your name, email address, phone number, delivery and billing addresses, the items you buy, the amount paid, the delivery option and any discount code used. When you pay: your card or PayPal details go straight to Stripe or PayPal. We never see or store your full card number. We receive a payment confirmation and reference. When you contact us: what you put in the contact or wholesale form, or in an email, such as your name, email, phone number, club, school or organisation, and your message. When you use the chat: the messages you type into the chat window on our site. When you track a parcel: the tracking number you enter on our Track Your Parcel page. When you browse: technical data such as your IP address, browser and device type, the pages you view and the site that sent you. Some of this comes through cookies, as set out in our cookie policy . Your basket is saved in your own browser's storage so it is still there when you come back. It stays on your device and is not sent to us until you check out. Why we use it, and our legal basis To take, pack, deliver and support your order , including order and shipping emails. Legal basis: performing our contract with you. To answer your enquiries , including club, school and bulk quotes. Legal basis: our legitimate interest in replying to you, or steps you ask for before a contract. To keep tax and accounting records. Legal basis: legal obligation. To prevent fraud and keep the site and checkout secure. Legal basis: our legitimate interests. To measure how the site is used and how our ads perform , using analytics and advertising cookies. Legal basis: your consent where the law requires it (including in Ireland and the rest of the EEA), which you can withdraw at any time. To send marketing emails , only if you have agreed to them. Legal basis: consent. Every marketing email lets you unsubscribe. Who processes your data for us We use a small number of service providers to run the store. Each one only gets the data it needs for its job: Stripe : card payments. PayPal : PayPal payments. Resend : sends order confirmation emails and delivers the messages you send through our contact and wholesale forms. Supabase : stores our order records (your order details, contact details and delivery address). Vercel : hosts the website and its checkout functions, and keeps short-term server logs such as IP addresses. Google Analytics : measures visits and how the site is used. It runs with Google Consent Mode, so in Ireland and the rest of the EEA, the United Kingdom and Switzerland it only sets cookies after you accept. Google Ads : the Google Ads tag measures whether our ads lead to orders. It follows the same consent choice as Google Analytics. IntellextAI : runs the chat widget on our site and processes the messages you type into it. 17TRACK : shows parcel tracking results when you enter a tracking number on our tracking page. Delivery couriers : receive your name, delivery address and phone number so they can deliver your order. We also load web fonts from Google Fonts, which means your browser shares your IP address with Google when a page loads. We do not sell your personal data. We may also disclose data where the law requires it. Embedded content from other websites Some parts of our site come from other services, such as the chat widget and the parcel tracking box. Embedded content behaves in the same way as if you had visited that service's own website. Those services may collect data about you, use cookies and track how you interact with the embedded content, under their own privacy policies. Transfers outside Ireland and the EEA Our company is based outside the EEA, and some of our service providers process data in countries outside the EEA. Where personal data leaves the EEA, the transfer relies on a safeguard allowed under the GDPR, such as an adequacy decision of the European Commission or standard contractual clauses. How long we keep your data We keep order records for as long as tax and accounting rules require. We keep enquiries and support emails for as long as we need them to deal with your request and any follow-up. Analytics data is kept under the retention settings of Google Analytics. When we no longer need data, we delete it or make it anonymous. Your rights Under the GDPR you have the right to: get a copy of the personal data we hold about you, including an exported file of data you gave us; have inaccurate data corrected; have your data erased, apart from data we must keep for administrative, legal or security purposes; restrict or object to some uses of your data, including direct marketing; take your data to another provider in a portable format; withdraw your consent at any time, where we rely on consent. To use any of these rights, email theteam@customersupport.care . We will reply without undue delay and within one month, which is the time the GDPR allows. If you are unhappy with how we have handled your data, please contact us first and we will try to put it right. You also have the right to complain to the Data Protection Commission, Ireland's data protection regulator, at dataprotection.ie , or to the supervisory authority in the EU country where you live or work. Security The site and checkout use encrypted (HTTPS) connections, and payments are handled by Stripe and PayPal on their own secure pages. Access to order records is limited to the people who need it. No system on the internet is completely secure, but we take reasonable care to protect your data. Children We sell equipment for young players, but we do not knowingly collect personal data from children under 16. Orders should be placed by a parent, guardian, teacher or club officer. If you think a child has given us personal data, contact us and we will delete it. Changes to this policy We may update this policy from time to time. Changes are posted on this page with a new \"last updated\" date. Contact us Outdoor Sports Company Ireland, a division of Caruso Consulting Co Ltd Company registration: 0765554000332 Administration Ireland: 23 Fassaugh Avenue, Dublin D07 K4H1, Ireland Corporate address: Email: theteam@customersupport.care",
    "url": "https://outdoorsports.irish/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use outdoorsports.irish and buy from Outdoor Sports Company Ireland: prices in euro, payment by card through Stripe or by PayPal, how orders become contracts, and limits of liability that never override statutory consumer rights.",
    "content": "Terms and conditions Last updated 25 September 2026. These terms govern your use of outdoorsports.irish and any purchase you make from Outdoor Sports Company , a division of Caruso Consulting Co Ltd (\"we\", \"us\" or \"our\"). Please read them before you go further. By accessing, browsing or otherwise using the site, you agree to these terms. You also agree to follow any rules, guidelines and policies that apply to a particular service before you use it. We may change the site and these terms at any time. The version on this page when you place an order is the one that applies to that order. Using the site You must not upload, share or publish anything through this site that: contains bugs, viruses, worms, trap doors, Trojan horses or any other harmful code; is libellous, threatening, defamatory, obscene, indecent, pornographic or discriminatory, or could give rise to civil or criminal liability under the laws of Ireland or of any other country that may apply; breaches anyone's copyright, patents, trade marks, service marks, trade secrets or other rights. You must also not try to get unauthorised access to our systems, interfere with how the site works or its security, give false information, or pretend to be someone else. Age By using this site you confirm that you are 18 or over. If you are under 18, please use the site only with the supervision of a parent or legal guardian. Your licence to use the site Subject to these terms, we give you a limited, revocable, non-transferable and non-exclusive licence to view the site in your browser for the purpose of shopping. This does not cover commercial use or use on behalf of a third party, unless we have agreed to it in advance. If you breach these terms, this licence ends straight away without notice. Our content Everything on this site, including images, text, illustrations, designs, icons, photographs, programs, video and other material (the \"Contents\"), belongs to us or our licensors. Unless we have agreed otherwise in advance, the Contents are for your personal, non-commercial use only. You may not make commercial use of the information on the site, or use the site for the benefit of another business. You may not copy, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit the site or any part of it, unless we have agreed to it in writing. Buying for a club, school or organisation is welcome. For bulk orders, please use our wholesale quote form . Accounts and passwords You can shop on this site without an account. If we ever give you a login or password for part of the site: each use of it is treated as authorised by you, and we have no duty to check who is using it; you are responsible for all use of the site made with it, whether or not you authorised that use, including any orders or payments made; you must keep it secure and confidential, and tell us straight away about any unauthorised use of it or any breach of the site's security. Products and descriptions We take care to describe our products accurately, including sizes, materials and specifications. Photos are for illustration, and colour and finish can vary slightly between production batches. Please check sizes, weight ratings and space needs before you order. Our disclaimer covers product use and suitability. Prices All prices are in euro (€). We work to keep prices correct. If we find an error in the price of an order you have placed, we will contact you before dispatch to ask whether you want to go ahead at the correct price, or cancel with a full refund. If you have a discount code, enter it in the cart before checkout. Orders Placing an order is an offer to buy. A contract is formed once we confirm and dispatch your order. We may refuse service or cancel an order, for example where stock is not available, where we suspect fraud, or where we believe a customer's conduct breaks the law or harms our business. If we cancel an order you have paid for, we refund you in full. Please give accurate delivery and contact details. We are not responsible for delays or failed deliveries caused by incorrect details. Once payment has cleared, orders are usually handled within 24 to 48 hours. Payment and security You can pay by card through Stripe, or with PayPal. Payments are taken on their secure, encrypted pages. We never see or store your full card number. Your order is processed once payment is authorised. Delivery, returns and cancellations Delivery costs and times are on our shipping page . Returns, refunds and cancellations are on our refunds and returns page . Both pages form part of these terms. Limitation of liability To the fullest extent the law allows: our total liability arising from an order is limited to the amount you paid for the products in that order; we are not liable for indirect or consequential losses, or for loss of profit, data or opportunity; we provide the website \"as is\" and do not promise it will always be available, uninterrupted or free of errors. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded by law. These terms do not affect your statutory rights as a consumer, including your rights under the Consumer Rights Act 2022. See also our limited liability and indemnity page. Governing law These terms are governed by applicable law, and any dispute will be handled under the relevant jurisdiction. If you live in Ireland or elsewhere in the EU, you keep the protection of the mandatory consumer law of the country where you live, and you can bring a claim in the courts there. Contact us Outdoor Sports Company Ireland, a division of Caruso Consulting Co Ltd Company registration: 0765554000332 Administration Ireland: 23 Fassaugh Avenue, Dublin D07 K4H1, Ireland Corporate address: Email: theteam@customersupport.care",
    "url": "https://outdoorsports.irish/terms-and-conditions/"
  }
}